Scan
Checks eligible unpaid orders against fresh Razorpay payment and order records. A scan never changes an order or moves money.
FOR WOOCOMMERCE + RAZORPAY
Your customer paid.
Your store should know.
Find captured Razorpay payments that WooCommerce still shows as unpaid. Review the evidence, then recover eligible orders through WooCommerce’s normal payment flow.
- Read-only scans
- No vendor account
- No telemetry
PAYMENT MONITOR3 findings need review
#1048₹2,499.00
CapturedPaid, order still pendingExact order, amount and currency match
Review →#1043₹899.00
RefundManual review requiredRecovery is blocked
Review →✓
Scan completed without changing orders
Fresh gateway evidence saved for review
THE GAP RAZORWATCH CLOSES
A payment can be captured while the order stays pending.
That can mean support tickets, stock left unreleased, and a customer who paid but sees no confirmation. RazorWatch checks the gateway directly instead of guessing from order notes or customer details.
HOW IT WORKS
Evidence first. Recovery only when you approve.
Review
Shows the captured payment, exact amount and currency, local order association, refunds and conflicting attempts.
Recover
For eligible cases, an administrator confirms recovery. RazorWatch verifies again, then calls WooCommerce’s normal payment-completion flow.
BUILT FOR THE STORE, NOT A NEW PLATFORM
Everything stays inside WordPress.
RazorWatch uses the credentials already configured in the official Razorpay gateway. There is no external dashboard, tracking script, AI service, or vendor account.
- Finding dashboardFilter and inspect mismatches in WooCommerce admin.
- CSV reportsExport the evidence for internal review.
- Optional checksRun scheduled scans and administrator email digests.
- Audit historyKeep a local record of approved recoveries.
RELEASE 1.0.0
Tested against the failure it is designed to catch.
A real Razorpay test-mode payment was captured while its WooCommerce callback was deliberately interrupted. RazorWatch found the paid-but-pending order, completed the approved recovery, reduced stock once, and blocked a duplicate attempt.
MySQL 8.4Legacy + HPOS
MariaDB 11.4Legacy + HPOS
3 sandbox flowsRecovery, refund, normal
0 order changesDuring scans
SUPPORTED SCOPE
Know exactly what version 1 covers.
RazorWatch is intentionally narrow. Install it on staging first and confirm your store’s fulfillment behavior before enabling recovery in production.
Supported
- Standard one-time INR checkout
- Official Razorpay for WooCommerce gateway
- Pending, on-hold, failed and cancelled orders
- Newest 200 eligible orders per scan cycle
- Legacy order storage and HPOS
- PHP 8.1 or newer
Outside version 1
Magic Checkout, COD, subscriptions, invoices, international or non-INR payments, chargebacks, and settlement-to-bank reconciliation.
OPTIONAL SUPPORT FOR ONE STORE
RazorWatch priority support
The complete GPL plugin is available through WordPress.org. This annual package adds direct onboarding help, priority email support, and verified packaged releases.
No paid plan is required for the directory plugin to work.
One WooCommerce store₹1,499/ year
- Staging onboarding guidance
- Priority email support
- 12 months of packaged releases
- Installation and recovery guidance
Checkout is processed securely by Razorpay. Onboarding follows by email.
QUESTIONS
Can RazorWatch automatically mark every stuck order paid?
No. Scanning is always read-only. Refunds, cancelled orders and ambiguous evidence require manual review. Eligible recovery requires an administrator’s explicit confirmation and a fresh gateway check.
Will recovery send emails or reduce stock?
It can. RazorWatch invokes WooCommerce’s normal payment-completion flow, which may reduce stock, send email, grant downloads, and trigger fulfillment integrations. Test this on staging first.
What is the refund policy?
If the current release cannot be installed or cannot scan a store that meets the published supported scope, contact support within 7 days of purchase. We will help resolve the issue or refund the purchase. Refunds do not apply to unsupported gateways, payment types, custom integrations, or change-of-mind after a successful installation.
Does RazorWatch capture or refund money?
No. Its gateway requests are read-only. RazorWatch never creates, captures, refunds, or transfers a payment.